Monday, May 4, 2009

It's all about the customer.

Look, I know it, you know, and they know it. This economy is tough on everyone right now. But that doesn't mean we just throw up our hands and walk away. It means we actively get to work making it better for our neighbors and thus ourselves.

Communities thrive when the "community" is part of the equation. Good businesses owners recognize this and they take proactive steps to cultivate relationships with their customers which results in loyal active customers.

Why? Because they are a restaurants life blood. Not only do they mean that someone will be putting some money into the business you love but they mean bringing more customers to you.

Here are a couple of articles that prove my point.

Regular customers continue to patronize family eateries despite hard economic times

Vasilakos knows he will have business, even in a rough economy, because he knows the Jacks and Jills who visit. He and his family — father Peter, mother Christina, brother Teddy and sister Zoe — have invited some regulars to their home for holiday gatherings. And they have been invited to friends’ family affairs in return.



Is there a resolve? Is there a solution? Are there answers? YES—you provide it. YES—you create it. YES—you make them happen.

First, start with your resolve:


Click the link above to see the list of things to do that the "Economic Storm" offers.

But also check out how our marketing business at Sell More Meals can help you utilize the customers you all ready have and reward them by bringing them into a closer relationship with you. We can provide you with a cost effective program that will help you gain more referrals from your customers and retain those people growing them into your best customers.

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